It’s always a pleasure to learn that the Critical Illness cover we had secured for a client has turned out to be a real life-saver.
Not only do we love to help our clients to secure the very best deal on their mortgage, we also find great meaning in helping people to take out comprehensive insurance policies that may, one day, go on to provide an essential safety-net during challenging times.
Today, we’re very pleased to share a wonderful case study with you all through the success story of one of our valued clients, “Mrs. B”. Mrs. B recently secured a comprehensive Critical Illness plan through Aviva with the help of our fantastic advisers here at The Mortgage Brokerage. Many months later, this has turned out to be one of the most important decisions that Mrs. B has ever made!
A comprehensive policy
Our client, Mrs. B, came to us looking to secure Critical Illness cover.
With the help of our advisers here at The Mortgage Brokerage, Mrs. B took out a Critical Illness policy with our recommended provider, Aviva. This incredibly comprehensive plan included the second medical opinion service, Best Doctors and the option for overseas treatment with Global Treatment, the latter of which is only made available to clients through a professional adviser.
It’s worth noting that, when comparing Critical Illness policies, it is a wise choice to speak with a qualified adviser who can walk you through the ins and outs of potential policies. Different providers will offer different things; not all policies will pay out in full and some will not cover certain illnesses. Working with a professional adviser is free of charge, and can provide you with great peace of mind that you have secured a policy you are happy with.
A devastating diagnosis
Mrs. B had only recently secured her Critical Illness policy when, several months later, she received a devastating diagnosis: breast cancer.
Despite only being in her 30’s and having no family history of the disease, Mrs. B was left to face one of the most difficult challenges that life can present. With young children and a new mortgage loan, she was cast adrift at sea, with her only lifeline being the Critical Illness policy she had recently taken out.
Critical Illness insurance saves the day
Comforted by the hopes that her Critical Illness cover may be able to provide some support, Mrs. B contacted Gary from The Mortgage Brokerage, who got in touch with the Aviva claims team immediately.
All of the necessary forms were sent out to Mrs. B, and with the help and advice of The Mortgage Brokerage, everything was completed correctly and sent straight off to Aviva.
Throughout her treatment and operations, Mrs. B had continuous contact with the fantastic Best Doctors helpline, providing her with the reassurance of a second, expert opinion at the time when she needed it the most. She also had the added benefit of knowing that the option for overseas treatment was always there, should she have needed it.
In line with the stipulations of her policy, Mrs. B received a full pay-out from Aviva, providing her with an essential safety net during incredibly challenging circumstances. As such, she was able to keep up the payments on her new mortgage whilst focusing her energies on getting well. Without this comprehensive policy, she may well have lost her home. We are delighted to say that Mrs. B remains in her new home and has now made a full recovery.
Looking to create a financial safety net for yourself and your family? Our advisers can help you to find the right policy for your needs, and our services are FREE of charge. Contact us today to get the ball rolling.
